Shipping & Return Policy

All items are shipped from Toronto, Canada. Orders may take 1 to 7 days to ship out. For your convenience, we only ship via tracked services. A tracking number will be provided for your order.

We ship internationally. Shipping rates will vary based on package weight and destination country. 

Returns can be made within 14 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You can find the return address with the order note. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We reserve the right to reject a return if it is not in original condition. We strongly recommend using a trackable shipping service, or purchasing shipping insurance. 

We value our supporters and are open to listening to any faulty claims, please contact contact@xingstudios.com directly.